Social Work Outreach Services (SOS)

Helping individuals and families navigate challenges, access resources, and build a path toward greater stability and self-sufficiency.

The Social Work Outreach Services (SOS) Program provides short-term, goal-oriented support to individuals and families facing difficult circumstances. Through case management, referrals, and personalized guidance, SOS helps community members address immediate needs while working toward long-term stability and self-sufficiency.

How We Can Help

Resource Navigation

Receive guidance in identifying and accessing community resources, public benefits, and support services that may be available to you.

Short-term Case Management

Work one-on-one with a caring professional to assess needs, identify goals, and develop a plan for moving forward. Get assistance navigating unexpected challenges and connecting with resources that can help address pressing concerns and promote stability.

Information & Referrals

Connect with trusted organizations and programs that can provide specialized assistance based on your unique situation.

IMPORTANT NOTICE:

If you are experiencing a medical/safety Emergency Call 911 or 211 
We are not Mental Health Counselors, and we are not on call 24/7

What to Expect

1. Contact the SOS Program

2. Speak with a social worker or case manager

3. Discuss your current needs and goals

4. Receive referrals, resources, and support

5. Work together on a plan toward greater stability

Frequently Asked Questions

What You Should Bring for Your First Meeting

  • Government-issued ID (when available)
  • Accurate contact information
  • Housing assessment including but not limited to:
    • Lease agreement
    • Rent amount
    • Rent ledger
    • Eviction or shutoff notices
  • Verification of income

Contact Information

Rachel Scolnic Dobin
SOS Program Director, Jewish Federation of Greater New Haven
(203) 387-2424 x240
[email protected]